Operational highlights 2013/14

 

Customer service improvements - year-on-year progress on Ofwat's SIM measures

Met water and wastewater asset serviceability standards

Outperformed regulatory leakage target

Effective delivery of capital investment programme:

£836m

up 6%

Meeting outperformance targets benefitting customers and shareholders

Growth in business retail - now the 2nd largest water retailer in Scotland

See how we performed against our operational KPIs. Read more about our operational performance.

 

Financial highlights 2013/14

Revenue

£1,705m

(2012/13: £1,636m)

titlevalue
2010/11 1513
2011/12 1565
2012/13 1636
2013/14 1705

show raw data

Underlying operating profit*

£641.3m

(2012/13: £604.2m)

titlevalue
2010/11 596.4
2011/12 594.1
2012/13 604.2
2013/14 641.3

show raw data

Total dividend per share

36.04p

(2012/13: 34.32p)

titlevalue
2010/11 30.00
2011/12 32.01
2012/13 34.32
2013/14 36.04

show raw data

See how we performed against our financial KPIs in Key performance indicators. Read more about our financial performance.

* A reconciliation between underlying operating profit and report operating profit is shown in Our performance